Professional carpet/furniture and stone care

6 MISTAKES TO AVOID WHEN CHOOSING A CARPET CLEANER

MISTAKE No 1

Choosing a carpet cleaner based on equipment alone. No question, your carpet cleaner needs first rate equipment. But he also needs something else. He needs employees who are skilled at operating that equipment. Many companies own hot-water extractors, but very few companies teach their employees how to use them properly.

MISTAKE No 2

Choosing a carpet cleaner based on low prices.

 (1) Low prices can be the bait that attracts your phone call, But once the cleaner gets into your home, he pressures you into a much more expensive job.

 (2) Low prices means the carpet cleaner has cheap equipment, which will not effectively clean your carpet.

MISTAKE No 3

Choosing a carpet cleaner based on a single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you will know exactly what your carpet cleaner recommends, and you won't be the victim of high pressure tactics when the technician steps into your living room.

MISTAKE No 4

Choosing a carpet cleaner who doesn't offer a money back guarantee. In my view, every carpet cleaning company should be fully accountable for its work. And if you are not pleased with the job, you shouldn't have to pay for it. Period. Not all carpet cleaners offer a guarantee. Or if they do, the guarantee may be "limited" . Ask the carpet cleaner if he offers a money back guarantee and then make sure the carpet cleaner includes his guarantee on his written quotation

 "THE MOST THOROUGH CARPET CLEAN YOU'VE SEEN OR IT'S  FREE" 

IT'S  ON THE VANS AND WE MEAN IT.

MISTAKE No 5  

Choosing a carpet cleaner without getting comments from his other clients.

All we ask is that you allow us to let other prospective have your details to get your comments on our service.

MISTAKE No 6 

Choosing a carpet cleaner who doesn't use a truck mounted, hot water extraction system, as one of their cleaning systems. You might expect this from us, since we use this type of system. But there are several good reasons. Portable hot water systems are good, but they aren't as good as truck mounted systems. Truck mounted systems are the Rolls Royces of carpet cleaners. Compared with portable hot water systems, truck-mounted systems use hotter water, higher pressure, and stronger suction. So all the way around, you get a much better job. No two ways about it.

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